Portal Bounce Support

Common fixes

If the game does not start

Please restart the app and try again. If the issue continues, restart your device and make sure your iOS version is up to date.

If ads are not available

Please check your internet connection and try again later. Ad availability may vary depending on region, network status, and ad provider availability.

If a level seems difficult

After failed attempts, the app may offer optional solution help. This feature is designed to help players continue without changing the core puzzle rules.

If the display does not fit your screen

Please update to the latest app version when available. If the issue continues, contact support with your device model and iOS version.